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Privacy Policy
EXP360 respects your right to privacy.

This Privacy Policy describes what personal information EXP360 processes and why.

What data do we collect?

EXP360 collects the following data on www.exp360.com when contacting us via any of our contact forms or voluntarily complete a customer survey or provide feedback on any of our forms or via email: Name, email address, company, phone number, country, and your personal message.

When entering a virtual event on the EXP360 platform (share.exp360.com; conferencing.exp360.com), you can simply enter as a guest with no personal data required at all. If you decide that you want to provide us some information about yourself in order improve your experience on EXP360, we will store the following information given that you have shared this information with us: First name; last name; email address; links to social media profiles, etc.

This data collected by us will not be shared with any other parties besides the 'Host' of the event which you are attending and will be deleted if you will ask for the deletion of these information.

To provide the video conference service on share.exp360.com and conferencing.exp360.com, we processes network and usage information including IP addresses for the meeting participants, the user specified URL used to host the meeting, and information about the phone numbers that connect to the meeting (if audio connection is made via a telephone call). In some cases, meeting related content, which may contain personal information, is temporarily stored to enable user functionality in the video meeting. Examples include:

If you use the chat function, chat content is stored during the meeting.

If you record a meeting, the recording of the meeting is temporarily stored until it is uploaded to your file hosting service (e.g. DropBox).

If you livestream your meeting, video content is temporarily stored to buffer the livestream.

In addition, users of share.exp360.com & conferencing.exp360.com/ have the option of providing name, email address, and link to a picture that will be displayed to participants in the meeting.

How do we collect your data?

You directly provide EXP360 with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete a customer survey or provide feedback on any of our forms or via email.
  • Use or view our website via your browser’s cookies.
  • Contact us via any of our contact forms.
  • Enter a virtual event on the EXP360 platform (share.exp360.com; conferencing.exp360.com)

How will we use your data?

EXP360 collects your data so that we can:

  • Increase the user experience on our website
  • Reply to your contact inquiry that you have provided in the contact form on the website.
  • Provide anonymized viewing statistics about our 360° media
  • Increase the user experience on the EXP360 platform

Who is managing the (video) conference calls of virtual events?

EXP360 manages its private deployment of Jitsi Meet hosted in Frankfurt, Germany (default).

Analytics (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.

Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Deactivate Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by gat._anonymizeIp(); to ensure an anonymized collection of IP addresses (so called IP-masking).

Source: http://www.datenschutzbeauftragter-info.de

Analytics (Vimeo)

With our video content, we use Vimeo. Vimeo has it’s own analytics tools that it uses to track, for example, how many times the video is viewed. Vimeo does not however, track the users on this site, other than when they view the video, they track just the video usage. Read more about Vimeo's Privacy Policy here.

What are your data protection rights?

EXP360 would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request EXP360 for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that EXP360 correct any information you believe is inaccurate. You also have the right to request EXP360 to complete the information you believe is incomplete.

The right to erasure – You have the right to request that EXP360 erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that EXP360 restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to EXP360’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that EXP360 transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@exp360.com

Or write to us:
Ibelweg 18 A
6300 Zug


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

EXP360 uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses: Functionality – EXP360 uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The EXP360 website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

EXP360 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 03 November 2020.

How to contact us

If you have any questions about EXP360’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@exp360.com

Or write to us at:

Ibelweg 18 A
6300 Zug